I found your website very easy to understand and move around. After placing my order the staff contacted me and assisted with resolving some minor issues. They were patient and very professional. A big high five!

I model European N guage and have just received my latest order in perfect condition as always. It takes no more than 6 days for my orders to arrive here in Melbourne. I can highly recommend Euro Rail Hobbies for excellent service not only for the models but also for sorting out my email issues. Thanks everyone! If you are looking for European rail models then I do not think that there is any better place than ERH. Back to surfing the site - something that I do almost every day. I will order some more soon.

Excellent retailer, good prices, great lines, excellent service. It's almost as good as being in Germany. Langley B.C. I wish I were there!

Walter and his staff are absolutely top notch in every way. They are always courteous and so, so helpful. As a newbie in this hobby, I really "lucked out" in finding Euro Rail Hobbies. The only place I will ever order from, and I can't wait until I can get some time to visit the store personally!

I found Euro Rail Hobbies store in 2004 and since then it has been my store #1 for purchasing all my train needs. I have placed many orders and I was always pleased with the items without having a single problem. No other store can compete with Walter's custumer service - he simply watches out for you and he does not let you make any mistakes! Walter and Diane have always helped me a lot with my many questions about items and with the right item to buy. They have been helping me a lot with my train collection (including some very hard to find items) as well as with tips and ideas of how to build my new layout. I totally recommend this store for any railroad modelers from the beginner to the expert, kids to adults and obviously to the most serious collectors! The range of products is absolutely complete and with his new website search engine it is even easier to browse the product lines! Congratulations Walter and staff for the excellence in your work and thank you very much for all your help, friendly attention and patience with me!

Fantastic store, extremely helpful staff, prompt courteous service. I use the store almost exclusively for my major Marklin HO railroad purchases. I would highly recommend this site!

The site is simply awesome! The prices are outstanding. I've checked other sites in the USA and found their prices more competitive so I purchase from Euro Rail. My students and I have enjoyed the products we have purchased. Thanks

For many years I have ordered from Walter and Jan and never had an issue with packing and delivery. All the items ordered that where present at the store, where shipped within days. Some back ordered items took a long time due to factory delays. That is not ERH's fault. I have been very pleased with ERH customer relations. They also research technical issues when needed and contact the factories directly when necessary. Great people for a great hobby.

A very big thank you to Diane and Walter for always delivering an excellent friendly service. You are always helpful and your service is first class. I will always consider Eurorailhobbies.com first before buying anywhere else.

I was needing some scenery materials and trees for my N scale layout ,as getting them locally is hit and miss and many of the ones I`ve seen online are either kinda poor in quality or very expensive. I was on one of the Euro sites (Busch perhaps) and Euro Rail Hobbies came up in the dealer section ,so I decided to have a look. Well.....am I ever glad I did, as I found exactly what I was looking for as well as N scale vehicles and Preiser figures...BONUS !!! I placed my order via the website and 4 days later my doorbell rang ,it was the mailman with a nice large box in hand !!! I was absolutely shocked that my order had already arrived from BC to MB..WOW ! All my order was in place,well packed and in perfect shape. If a company wants my business and money ,all they have to do is follow the model EuroRailHobbies has set forth ,as they obviously know what customer service is all about as well as I was contacted about the progress of my order. I also love the way they have their website set up,it makes it so absolutely easy to see what they have in each category and order.They also seem to have real time inventory status and tell you if items are backordered.I also like their log in feature to tell you order status etc. I noticed they have a lot of items on back order that can be ordered for customers ,I will have to confirm this on my next order,as there were some items I wanted. All in all ,it sure is nice to have a company located in Canada that I can order from, as I sometimes need to order from the USA ,and although I realize prices are in US dollars at Euro Rail Hobbies ,shipping and sometimes customs and long wait times can add up very very quickly when ordering from the US. So I don`t mind paying in US, as I know that`s the price of doing business when dealing with European companies and the Euro dollar. So, after this long winded write up ,I just want to conclude by saying I will be ordering from this fine company again, as I have the most confidence in the way they do things and treat their customers. I must say though, it`s probably a good thing I model in North American N scale locomotives and rolling stock, as I would probably go broke if they stocked those items...LOL Keep up the great work Euro Rail Hobbies !! Sincerely Paul T