I currently live in Italy and often drive up to Germany and I order Marklin etc from a Canadian Dealer. Now does that tell you something about the Menzel's @ Euro Rail Hobbies? Great Prices, Great Service, to make it short GREAT PEOPLE!

Extremely logical and functional, user friendly website that is a pleasure to shop on. Your service of course is exemplary!!

I was needing some scenery materials and trees for my N scale layout ,as getting them locally is hit and miss and many of the ones I`ve seen online are either kinda poor in quality or very expensive. I was on one of the Euro sites (Busch perhaps) and Euro Rail Hobbies came up in the dealer section ,so I decided to have a look. Well.....am I ever glad I did, as I found exactly what I was looking for as well as N scale vehicles and Preiser figures...BONUS !!! I placed my order via the website and 4 days later my doorbell rang ,it was the mailman with a nice large box in hand !!! I was absolutely shocked that my order had already arrived from BC to MB..WOW ! All my order was in place,well packed and in perfect shape. If a company wants my business and money ,all they have to do is follow the model EuroRailHobbies has set forth ,as they obviously know what customer service is all about as well as I was contacted about the progress of my order. I also love the way they have their website set up,it makes it so absolutely easy to see what they have in each category and order.They also seem to have real time inventory status and tell you if items are backordered.I also like their log in feature to tell you order status etc. I noticed they have a lot of items on back order that can be ordered for customers ,I will have to confirm this on my next order,as there were some items I wanted. All in all ,it sure is nice to have a company located in Canada that I can order from, as I sometimes need to order from the USA ,and although I realize prices are in US dollars at Euro Rail Hobbies ,shipping and sometimes customs and long wait times can add up very very quickly when ordering from the US. So I don`t mind paying in US, as I know that`s the price of doing business when dealing with European companies and the Euro dollar. So, after this long winded write up ,I just want to conclude by saying I will be ordering from this fine company again, as I have the most confidence in the way they do things and treat their customers. I must say though, it`s probably a good thing I model in North American N scale locomotives and rolling stock, as I would probably go broke if they stocked those items...LOL Keep up the great work Euro Rail Hobbies !! Sincerely Paul T

Jan/Walter, Thanks Euro Rail Hobbies for your service and lets us grown ups be a Kid. I'm living a childhood dreams,with my 8yrs old son. Your quick response and timely deliveries are unmatched, your selection are the most current and available. Thanks Anthony & Tre'von Hill

I have received my two orders which were combined for shipping, as I requested. For the past seven years, every item in every order has been present and accounted for. I appreciate your attention to detail and can count on your shipments to be without worry. Thanks for the continuing fine job. For sometime now, you are the only Internet train company I rely on. It is always a pleasure to order from your family company.

A very big thank you to Diane and Walter for always delivering an excellent friendly service. You are always helpful and your service is first class. I will always consider Eurorailhobbies.com first before buying anywhere else.

Great people to do business with. They stand behind the products they sell and ensure the customer is completely satisfied. I would highly recommend them to be your hobby store of choice. AAA+++

This is the fourth order I have made with your shop this year, and I have always been exceptionally pleased with your prompt service and the fact that you test each locomotive before shipping! Your web site is great- kept up to date and I like the "live " inventory of the items available-I don't have to guess if anything is in stock or not! Gratefully, Doug Gainer

I found Walter and Diane while searching the web for European N scale. No need to look any further. Excellent range of products and service. Great prices. My second order has arrived in perfect condition due to first class packaging. This site is #1 for me.

A fantastic store that I wish was on the eastern side of the continent. I've been very happy with my multiple orders -- my job takes me to Switzerland several times a year and Eurorail Hobbies' selection and pricing matches and often surpasses what I find in the shops I visit there...