product finder
Please make two or more selections to continue!
Facebook Twitter Youtube
our brands

Our Guestbook Comments

Welcome to our guestbook. We welcome all comments from visitors to our site and our customers. Please do not use this the guestbook to ask questions about our products or services. For those inquiries, please see our contact us page.

Reload this page to view another random selection of guestbook comments

Add your own comment to our guestbook

I found Walter and Diane while searching the web for European N scale. No need to look any further. Excellent range of products and service. Great prices. My second order has arrived in perfect condition due to first class packaging. This site is #1 for me.

— Ray R from Melbourne Australia

I just took delivery on my first order from ERH, and both the sales price and service were excellent. I greatly appreciate the fact that I can order from a Canadian importer and pay only 1/3 (!) the premium postage American importers rather unreasonably require, a savings on this single coach order of some C$20.00. I look forward to doing more business (just made two 2010 new product reservations) with ERH and would commend them to all.

— David G from Whitby, ON

I have been a long standing customer of EuroRailHobbies and friends of Walter and Jan for over eight years after the fortuitous discovery of their web site in 2001. They have endeavored to continuously improve the site and this recent upgrade is evidence of their commitment to customer service. I have always considered their site to be the best on the web, but this embellishment is incredibly amazing! Thank you! With Walter and Jan, customer service is never in question: it is ALWAYS top-notch! Walter's knowledge of his products is unparalleled. His personal support and attention to detail reflect his dedication to their customer base. I recently purchased the new Marklin Central Station, and what an amazing instrument! I have been waiting for this type of product for years. Now I have my entire layout programmed on it, including all signals, turnouts and all other solenoids for over 550 feet of track! Running trains is easy and unbelievably fun. Thank you Walter and Jan.

— Alan M F M from West Linn, Oregon

The new web site is great. The main menu bar with its dropdown sub-menus is very useful. The pictures on the pages that list locos, cars, track, etc. are bigger than on the previous web site, which is a nice feature. Thank you for your efficient, courteous service and for always being ready to answer my many questions as a novice model railroader. Regards.

— Spencer from Toronto

Wow! What great site! The layout is very aesthetically pleasing, the search function works very well, and there are pictures (and large ones at that!) of most items. I love how the shopping cart actually shows the pictures of what is in it - I hate how Walther's shopping cart doesn't - this is a great feature to remind you what is actually in the cart. I haven't shopped with Euro Rail Hobbies before, but if the service is anything like how the website is, I anticipate to be impressed. I am glad I remembered having stumbled upon this site years ago. The prices are phenomenal and I just saved a ton buying through this site over Walthers. I hope to continue doing business with Euro Rail Hobbies in the future (provided I have a good experience with my current order - and I am confident I will). Hooray for Canadian model railroad suppliers!

— Jeffrey K from Saskatoon, Saskatchewan

I currently live in Italy and often drive up to Germany and I order Marklin etc from a Canadian Dealer. Now does that tell you something about the Menzel's @ Euro Rail Hobbies? Great Prices, Great Service, to make it short GREAT PEOPLE!

— Steven L from Napoli Italy

The site is simply awesome! The prices are outstanding. I've checked other sites in the USA and found their prices more competitive so I purchase from Euro Rail. My students and I have enjoyed the products we have purchased. Thanks

— James M J from Park Forest, Illinois USA

I just did my first purchase at Eurorail and I had the opportunity to appreciate their professionalism. And the prices are so competitives, compared to others. I'm going to stick with them for sure in the future.

— Daniel A from Anjou, Québec, Canada

I put my first of five purchase order just one year ago and my experience with you is excellent. The web site is amazing, easy to sail through it and prices are most of the time cheaper than other places. I can say that I visit many other dealers in Europe and USA before I put a new purchase order. Also when I had some question and call by telephone the answer is always immediately.

— Sergio M from Viña del Mar, Chile

For many years I have ordered from Walter and Jan and never had an issue with packing and delivery. All the items ordered that where present at the store, where shipped within days. Some back ordered items took a long time due to factory delays. That is not ERH's fault. I have been very pleased with ERH customer relations. They also research technical issues when needed and contact the factories directly when necessary. Great people for a great hobby.

— Norbert from Surrey
Spring in Germany