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Welcome to our guestbook. We welcome all comments from visitors to our site and our customers. Please do not use this the guestbook to ask questions about our products or services. For those inquiries, please see our contact us page.

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Wow! What great site! The layout is very aesthetically pleasing, the search function works very well, and there are pictures (and large ones at that!) of most items. I love how the shopping cart actually shows the pictures of what is in it - I hate how Walther's shopping cart doesn't - this is a great feature to remind you what is actually in the cart. I haven't shopped with Euro Rail Hobbies before, but if the service is anything like how the website is, I anticipate to be impressed. I am glad I remembered having stumbled upon this site years ago. The prices are phenomenal and I just saved a ton buying through this site over Walthers. I hope to continue doing business with Euro Rail Hobbies in the future (provided I have a good experience with my current order - and I am confident I will). Hooray for Canadian model railroad suppliers!

— Jeffrey K from Saskatoon, Saskatchewan

Su sitio web es excelente y muy amigable.- No he visto otro de la calidad del vuestro.- La atencin de los pedidos es de primera.- or This Web site is excellent and very friendly. - I have not seen another one of the quality of yours. - The attention of the orders is first class.

— Arturo S O from Chile

I just took delivery on my first order from ERH, and both the sales price and service were excellent. I greatly appreciate the fact that I can order from a Canadian importer and pay only 1/3 (!) the premium postage American importers rather unreasonably require, a savings on this single coach order of some C$20.00. I look forward to doing more business (just made two 2010 new product reservations) with ERH and would commend them to all.

— David G from Whitby, ON

I again want to thank all of you at Euro Rail Hobbies for your outstanding service-always getting the orders correct, always packaged for damage free shipment and promptly shipping the orders. I especially appreciate the helpful advice and testing of all locomotives before they ship to be sure they operated properly. I have also received easy to understand answers, and patience from Walter regarding how to operate my Mobile Station and other equipment- answers that I honestly could not grasp from the instruction manuals. This is one of the many reasons that working with a "brick & mortar" store versus a web site has. But each of the employees has always been very courteous no matter what the question is. Walter has been a real source of knowledgeable advice and suggestions. Their store and service is outstanding! Thanks again! Doug Gainer

— Douglas G from Illinois

I'm impressed with Euro Rail Hobbies website and service. The website is great for finding an item and buying it. This is the third Marklin HO item I have purchased within a month. The service is the best! This afternoon I called about an item before I ordered it. The salesperson helped me out and I ordered the item within minutes. Right now it's snowing heavily outside - this is not only the way to shop but the place to shop! Many thanks from a happy customer.

— John from Spokane, Washington

For many years I have ordered from Walter and Jan and never had an issue with packing and delivery. All the items ordered that where present at the store, where shipped within days. Some back ordered items took a long time due to factory delays. That is not ERH's fault. I have been very pleased with ERH customer relations. They also research technical issues when needed and contact the factories directly when necessary. Great people for a great hobby.

— Norbert from Surrey

EVERYTHING about Euro Rail Hobbies is worthy of praise. The web store is easy to use, and the prices are the best around! Thanks to all at the store for such friendly and helpful customer service!

— Matt F from Oakland, California, USA

WOW! What great selection and pricing -- I haven't seen anything like it outside of Germany and Austria! I just placed my first order and can't wait til it arrives.

— Raimund from Fredericksburg, VA

Hi All I want to emphasize the excellent service I have received from your company and of course your employees. Starting from mail correspondence, ordering, delivering and so on. I don’t do this very often, but here it is a must !! Well done. If it would not be so far away from my home you would be my favorite store for railways. Kind regards Artur

— Artur M from Switzerland

I model Dutch prototype in N-Scale. Not exactly a huge market. EuroRailHobbies had the last 6400-class diesel in Railion colors. And it was 1 1/2 weeks before Christmas. Not only did they call me to confirm the shipping method (and how to get it to me before the holiday), I received it a day and a half later - from the other coast and another country... I would highly recommend EuroRailHobbies to anyone modeling European railroading!

— Smits from Upstate NY, USA

I am a conservative Marklin H/O modelist. My interest in this extent goes back to early 1960s. I am building a well detailed major new layout. I have made several purchases from Euro Rail Hobbies & More, Inc. Mr. Walter Menzel and his colleagues have always been competent and helpful. The website, a successfully conceived and implemented job, is uncommonly user friendly, efficient, and secure. All my orders have been professionally processed and arrived in time. The amounts due for the goods and services obtained have always been acceptable (hope never changes) and precise values. After all, I consequently am pleased to thank Mr. Walter Menzel and his colleagues for all. I will continue to place new orders as needs arise and certainly recommend Euro Rail Hobbies & More, Inc. to the interested parties.

— Mehmet C C from Istanbul, TR
Spring in Germany