product finder
Please make two or more selections to continue!
Facebook Twitter Youtube
our brands

Our Guestbook Comments

Welcome to our guestbook. We welcome all comments from visitors to our site and our customers. Please do not use this the guestbook to ask questions about our products or services. For those inquiries, please see our contact us page.

Reload this page to view another random selection of guestbook comments

Add your own comment to our guestbook

I have received my two orders which were combined for shipping, as I requested. For the past seven years, every item in every order has been present and accounted for. I appreciate your attention to detail and can count on your shipments to be without worry. Thanks for the continuing fine job. For sometime now, you are the only Internet train company I rely on. It is always a pleasure to order from your family company.

— Tom from Chicago, Illinois USA

Fantastic Site Look no where else. You are wasting time researching the internet. I am speechless on this site. I had analog 1978 Marklin set in India that I moved over to the USA last year. Although it was functioning I had worn out tires, needed oil, needed a transformer to run on 120 V, bulbs, and Walter helped me with that. That made my aging parents estatic that the old system was running again smooth. I then ordered a new digital set earlier this year and have more stuff on its way. I love the packaging it comes in. My kids are telling me all my retirement money is going to Walter !!!! Thank you for an amazing site and don't ever go out of business or sell your business to someone else.

— Vikram G from Farmington Hills MI

I model European N guage and have just received my latest order in perfect condition as always. It takes no more than 6 days for my orders to arrive here in Melbourne. I can highly recommend Euro Rail Hobbies for excellent service not only for the models but also for sorting out my email issues. Thanks everyone! If you are looking for European rail models then I do not think that there is any better place than ERH. Back to surfing the site - something that I do almost every day. I will order some more soon.

— Ray R from Melbourne Australia

I have been ordering my stuff from Europe until I found FALLER. They don't ship at all and referred me to you as an end sales company here in Canada. I didn't realize how much stuff you have and was delighted!! Can't wait to get my order!

— Phil from Edmonton, Canada

Jan/Walter, Thanks Euro Rail Hobbies for your service and lets us grown ups be a Kid. I'm living a childhood dreams,with my 8yrs old son. Your quick response and timely deliveries are unmatched, your selection are the most current and available. Thanks Anthony & Tre'von Hill

— Anthony H from United States/Saudi Arabia/South Africa

Extremely logical and functional, user friendly website that is a pleasure to shop on. Your service of course is exemplary!!

— Ray B from Australia

I was needing some scenery materials and trees for my N scale layout ,as getting them locally is hit and miss and many of the ones I`ve seen online are either kinda poor in quality or very expensive. I was on one of the Euro sites (Busch perhaps) and Euro Rail Hobbies came up in the dealer section ,so I decided to have a look. Well.....am I ever glad I did, as I found exactly what I was looking for as well as N scale vehicles and Preiser figures...BONUS !!! I placed my order via the website and 4 days later my doorbell rang ,it was the mailman with a nice large box in hand !!! I was absolutely shocked that my order had already arrived from BC to MB..WOW ! All my order was in place,well packed and in perfect shape. If a company wants my business and money ,all they have to do is follow the model EuroRailHobbies has set forth ,as they obviously know what customer service is all about as well as I was contacted about the progress of my order. I also love the way they have their website set up,it makes it so absolutely easy to see what they have in each category and order.They also seem to have real time inventory status and tell you if items are backordered.I also like their log in feature to tell you order status etc. I noticed they have a lot of items on back order that can be ordered for customers ,I will have to confirm this on my next order,as there were some items I wanted. All in all ,it sure is nice to have a company located in Canada that I can order from, as I sometimes need to order from the USA ,and although I realize prices are in US dollars at Euro Rail Hobbies ,shipping and sometimes customs and long wait times can add up very very quickly when ordering from the US. So I don`t mind paying in US, as I know that`s the price of doing business when dealing with European companies and the Euro dollar. So, after this long winded write up ,I just want to conclude by saying I will be ordering from this fine company again, as I have the most confidence in the way they do things and treat their customers. I must say though, it`s probably a good thing I model in North American N scale locomotives and rolling stock, as I would probably go broke if they stocked those items...LOL Keep up the great work Euro Rail Hobbies !! Sincerely Paul T

— Paul T from Winnipeg,Manitoba

A fantastic way to shop for all your modeling needs.. Fantastic communicators and fast postage..a real pleasure to do business with this company.

— Darren J from Adelaide Australia

Thank you so verrry much for everything!!! Excellent choices of Brand Names. Fast service, even if items are out of stock Euro Rail Hobbies gets these items back in stock ASAP and I mean ASAP!!! Verrry fine customer service!!! Super Duper packaging!!! Alles ist sehr Prima bei Euch!!!

— Paul E D from Atlanta, GA
Spring in Germany