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Our Guestbook Comments

Welcome to our guestbook. We welcome all comments from visitors to our site and our customers. Please do not use this the guestbook to ask questions about our products or services. For those inquiries, please see our contact us page.

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The new web site is great. The main menu bar with its dropdown sub-menus is very useful. The pictures on the pages that list locos, cars, track, etc. are bigger than on the previous web site, which is a nice feature. Thank you for your efficient, courteous service and for always being ready to answer my many questions as a novice model railroader. Regards.

— Spencer from Toronto

I have been a long standing customer of EuroRailHobbies and friends of Walter and Jan for over eight years after the fortuitous discovery of their web site in 2001. They have endeavored to continuously improve the site and this recent upgrade is evidence of their commitment to customer service. I have always considered their site to be the best on the web, but this embellishment is incredibly amazing! Thank you! With Walter and Jan, customer service is never in question: it is ALWAYS top-notch! Walter's knowledge of his products is unparalleled. His personal support and attention to detail reflect his dedication to their customer base. I recently purchased the new Marklin Central Station, and what an amazing instrument! I have been waiting for this type of product for years. Now I have my entire layout programmed on it, including all signals, turnouts and all other solenoids for over 550 feet of track! Running trains is easy and unbelievably fun. Thank you Walter and Jan.

— Alan M F M from West Linn, Oregon

I was impressed by your prices and large in-stock selection. I model the DB Schwarzwaldbahn in N scale and hope to become a regular customer.

— Thomas S from Mechanicsburg, PA

Very helpful polite staff and a great store to visit!!

— Ernie K from Salmon Arm BC

I model European N guage and have just received my latest order in perfect condition as always. It takes no more than 6 days for my orders to arrive here in Melbourne. I can highly recommend Euro Rail Hobbies for excellent service not only for the models but also for sorting out my email issues. Thanks everyone! If you are looking for European rail models then I do not think that there is any better place than ERH. Back to surfing the site - something that I do almost every day. I will order some more soon.

— Ray R from Melbourne Australia

I just took delivery on my first order from ERH, and both the sales price and service were excellent. I greatly appreciate the fact that I can order from a Canadian importer and pay only 1/3 (!) the premium postage American importers rather unreasonably require, a savings on this single coach order of some C$20.00. I look forward to doing more business (just made two 2010 new product reservations) with ERH and would commend them to all.

— David G from Whitby, ON

WOW! What great selection and pricing -- I haven't seen anything like it outside of Germany and Austria! I just placed my first order and can't wait til it arrives.

— Raimund from Fredericksburg, VA

Jan/Walter, Thanks Euro Rail Hobbies for your service and lets us grown ups be a Kid. I'm living a childhood dreams,with my 8yrs old son. Your quick response and timely deliveries are unmatched, your selection are the most current and available. Thanks Anthony & Tre'von Hill

— Anthony H from United States/Saudi Arabia/South Africa

This is the fourth order I have made with your shop this year, and I have always been exceptionally pleased with your prompt service and the fact that you test each locomotive before shipping! Your web site is great- kept up to date and I like the "live " inventory of the items available-I don't have to guess if anything is in stock or not! Gratefully, Doug Gainer

— Douglas G from Bourbonnais Il

Euro Rail Hobbies is my go-to store for Dutch model rail equipment. Their prices are extremely competitive, shipping is hassle-free, and service is outstanding. I've tried the other ones (in FL and IL) and even a bead store that had a small selection on the side, but Euro Rail Hobbies is now my one and only choice (unless I'm physically in The Netherlands). If it weren't for this store, I'm not sure what I'd do...

— Maarten from Upstate NY
Spring in Germany