I want to again add my thanks to all the wonderful people at Eurorail Hobbies! I have always had great service and all my shipments have arrived in new, undamaged, condition because of how well they pack the items. Their advice is always helpful, even for us some of us, myself, who are at times "technically challenged" with some of the electronic features provided in some of these great products. As always, thanks very much for such great service!!!!
Excellent retailer, good prices, great lines, excellent service. It's almost as good as being in Germany. Langley B.C. I wish I were there!
I love your website and have used it for all my EURO purchases! Keep up the good work. Bob
The site is simply awesome! The prices are outstanding. I've checked other sites in the USA and found their prices more competitive so I purchase from Euro Rail. My students and I have enjoyed the products we have purchased. Thanks
I was needing some scenery materials and trees for my N scale layout ,as getting them locally is hit and miss and many of the ones I`ve seen online are either kinda poor in quality or very expensive. I was on one of the Euro sites (Busch perhaps) and Euro Rail Hobbies came up in the dealer section ,so I decided to have a look. Well.....am I ever glad I did, as I found exactly what I was looking for as well as N scale vehicles and Preiser figures...BONUS !!! I placed my order via the website and 4 days later my doorbell rang ,it was the mailman with a nice large box in hand !!! I was absolutely shocked that my order had already arrived from BC to MB..WOW ! All my order was in place,well packed and in perfect shape. If a company wants my business and money ,all they have to do is follow the model EuroRailHobbies has set forth ,as they obviously know what customer service is all about as well as I was contacted about the progress of my order. I also love the way they have their website set up,it makes it so absolutely easy to see what they have in each category and order.They also seem to have real time inventory status and tell you if items are backordered.I also like their log in feature to tell you order status etc. I noticed they have a lot of items on back order that can be ordered for customers ,I will have to confirm this on my next order,as there were some items I wanted. All in all ,it sure is nice to have a company located in Canada that I can order from, as I sometimes need to order from the USA ,and although I realize prices are in US dollars at Euro Rail Hobbies ,shipping and sometimes customs and long wait times can add up very very quickly when ordering from the US. So I don`t mind paying in US, as I know that`s the price of doing business when dealing with European companies and the Euro dollar. So, after this long winded write up ,I just want to conclude by saying I will be ordering from this fine company again, as I have the most confidence in the way they do things and treat their customers. I must say though, it`s probably a good thing I model in North American N scale locomotives and rolling stock, as I would probably go broke if they stocked those items...LOL Keep up the great work Euro Rail Hobbies !! Sincerely Paul T
I must say, this website is brilliant, no need to look or seek another! Jan and Walter cover an amazing range of products giving tremendous advice to Model Railway "tragic's" like me. I'd suggest, 5% of what these guys may forget, I would never know in my lifetime. I'm hooked on this On-line store, big time and to be honest and frank, the help offered by these folk is both professional and practical, in the most courteous way.
I'm impressed with Euro Rail Hobbies website and service. The website is great for finding an item and buying it. This is the third Marklin HO item I have purchased within a month. The service is the best! This afternoon I called about an item before I ordered it. The salesperson helped me out and I ordered the item within minutes. Right now it's snowing heavily outside - this is not only the way to shop but the place to shop! Many thanks from a happy customer.
I am a conservative Marklin H/O modelist. My interest in this extent goes back to early 1960s. I am building a well detailed major new layout. I have made several purchases from Euro Rail Hobbies & More, Inc. Mr. Walter Menzel and his colleagues have always been competent and helpful. The website, a successfully conceived and implemented job, is uncommonly user friendly, efficient, and secure. All my orders have been professionally processed and arrived in time. The amounts due for the goods and services obtained have always been acceptable (hope never changes) and precise values. After all, I consequently am pleased to thank Mr. Walter Menzel and his colleagues for all. I will continue to place new orders as needs arise and certainly recommend Euro Rail Hobbies & More, Inc. to the interested parties.