I have been ordering my stuff from Europe until I found FALLER. They don't ship at all and referred me to you as an end sales company here in Canada. I didn't realize how much stuff you have and was delighted!! Can't wait to get my order!
I want to again add my thanks to all the wonderful people at Eurorail Hobbies! I have always had great service and all my shipments have arrived in new, undamaged, condition because of how well they pack the items. Their advice is always helpful, even for us some of us, myself, who are at times "technically challenged" with some of the electronic features provided in some of these great products. As always, thanks very much for such great service!!!!
Thanks Euro Rail for your great selection and good prices!
Walter and his staff are absolutely top notch in every way. They are always courteous and so, so helpful. As a newbie in this hobby, I really "lucked out" in finding Euro Rail Hobbies. The only place I will ever order from, and I can't wait until I can get some time to visit the store personally!
I was needing some scenery materials and trees for my N scale layout ,as getting them locally is hit and miss and many of the ones I`ve seen online are either kinda poor in quality or very expensive. I was on one of the Euro sites (Busch perhaps) and Euro Rail Hobbies came up in the dealer section ,so I decided to have a look. Well.....am I ever glad I did, as I found exactly what I was looking for as well as N scale vehicles and Preiser figures...BONUS !!! I placed my order via the website and 4 days later my doorbell rang ,it was the mailman with a nice large box in hand !!! I was absolutely shocked that my order had already arrived from BC to MB..WOW ! All my order was in place,well packed and in perfect shape. If a company wants my business and money ,all they have to do is follow the model EuroRailHobbies has set forth ,as they obviously know what customer service is all about as well as I was contacted about the progress of my order. I also love the way they have their website set up,it makes it so absolutely easy to see what they have in each category and order.They also seem to have real time inventory status and tell you if items are backordered.I also like their log in feature to tell you order status etc. I noticed they have a lot of items on back order that can be ordered for customers ,I will have to confirm this on my next order,as there were some items I wanted. All in all ,it sure is nice to have a company located in Canada that I can order from, as I sometimes need to order from the USA ,and although I realize prices are in US dollars at Euro Rail Hobbies ,shipping and sometimes customs and long wait times can add up very very quickly when ordering from the US. So I don`t mind paying in US, as I know that`s the price of doing business when dealing with European companies and the Euro dollar. So, after this long winded write up ,I just want to conclude by saying I will be ordering from this fine company again, as I have the most confidence in the way they do things and treat their customers. I must say though, it`s probably a good thing I model in North American N scale locomotives and rolling stock, as I would probably go broke if they stocked those items...LOL Keep up the great work Euro Rail Hobbies !! Sincerely Paul T
Great people to do business with. They stand behind the products they sell and ensure the customer is completely satisfied. I would highly recommend them to be your hobby store of choice. AAA+++
Outstanding web site, VERY easy to shop with it. Also pleased to find you have several items nobody else has.
Extremely logical and functional, user friendly website that is a pleasure to shop on. Your service of course is exemplary!!
Fantastic Site Look no where else. You are wasting time researching the internet. I am speechless on this site. I had analog 1978 Marklin set in India that I moved over to the USA last year. Although it was functioning I had worn out tires, needed oil, needed a transformer to run on 120 V, bulbs, and Walter helped me with that. That made my aging parents estatic that the old system was running again smooth. I then ordered a new digital set earlier this year and have more stuff on its way. I love the packaging it comes in. My kids are telling me all my retirement money is going to Walter !!!! Thank you for an amazing site and don't ever go out of business or sell your business to someone else.
Wow! What great site! The layout is very aesthetically pleasing, the search function works very well, and there are pictures (and large ones at that!) of most items. I love how the shopping cart actually shows the pictures of what is in it - I hate how Walther's shopping cart doesn't - this is a great feature to remind you what is actually in the cart. I haven't shopped with Euro Rail Hobbies before, but if the service is anything like how the website is, I anticipate to be impressed. I am glad I remembered having stumbled upon this site years ago. The prices are phenomenal and I just saved a ton buying through this site over Walthers. I hope to continue doing business with Euro Rail Hobbies in the future (provided I have a good experience with my current order - and I am confident I will). Hooray for Canadian model railroad suppliers!