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Welcome to our guestbook. We welcome all comments from visitors to our site and our customers. Please do not use this the guestbook to ask questions about our products or services. For those inquiries, please see our contact us page.

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Walter, thank you very much for answering my question about track radius. It clears things up perfectly. At 69, I am new to “N” scale—having had an LGB set-up since my forties which my son now has—and I did not want to make an expensive mistake as I downsize in retirement! Let me also take this time to say thank you for all the wonderful service you and your staff have provided during the past few years. Great people and great products make for a great business combination. You certainly are on the very top of my list when it comes time for expanding my layout--or asking for that special gift from the family! Best regards, Dr. Bill Clayton

— Bill C from Gainesville, Virginia

This is a great site and the ONLY company who sells special Pola and other items that are hard to find. Also, they really work with you on any problems finding supplies, contacting POLA and other companies about replacement parts missing from kits, etc. The owner of the company will actually WRITE you an e-mail and work with you for complete satisfaction! I give them an A+++ and highly recommend them!!

— Candy H from Kentucky, USA

I currently live in Italy and often drive up to Germany and I order Marklin etc from a Canadian Dealer. Now does that tell you something about the Menzel's @ Euro Rail Hobbies? Great Prices, Great Service, to make it short GREAT PEOPLE!

— Steven L from Napoli Italy

I was needing some scenery materials and trees for my N scale layout ,as getting them locally is hit and miss and many of the ones I`ve seen online are either kinda poor in quality or very expensive. I was on one of the Euro sites (Busch perhaps) and Euro Rail Hobbies came up in the dealer section ,so I decided to have a look. Well.....am I ever glad I did, as I found exactly what I was looking for as well as N scale vehicles and Preiser figures...BONUS !!! I placed my order via the website and 4 days later my doorbell rang ,it was the mailman with a nice large box in hand !!! I was absolutely shocked that my order had already arrived from BC to MB..WOW ! All my order was in place,well packed and in perfect shape. If a company wants my business and money ,all they have to do is follow the model EuroRailHobbies has set forth ,as they obviously know what customer service is all about as well as I was contacted about the progress of my order. I also love the way they have their website set up,it makes it so absolutely easy to see what they have in each category and order.They also seem to have real time inventory status and tell you if items are backordered.I also like their log in feature to tell you order status etc. I noticed they have a lot of items on back order that can be ordered for customers ,I will have to confirm this on my next order,as there were some items I wanted. All in all ,it sure is nice to have a company located in Canada that I can order from, as I sometimes need to order from the USA ,and although I realize prices are in US dollars at Euro Rail Hobbies ,shipping and sometimes customs and long wait times can add up very very quickly when ordering from the US. So I don`t mind paying in US, as I know that`s the price of doing business when dealing with European companies and the Euro dollar. So, after this long winded write up ,I just want to conclude by saying I will be ordering from this fine company again, as I have the most confidence in the way they do things and treat their customers. I must say though, it`s probably a good thing I model in North American N scale locomotives and rolling stock, as I would probably go broke if they stocked those items...LOL Keep up the great work Euro Rail Hobbies !! Sincerely Paul T

— Paul T from Winnipeg,Manitoba

Thanks Euro Rail for your great selection and good prices!

— Jim B from New Mexico, USA

Thank you for bringing some fantastic European lines to North America! I feel like a kid at Christmas every time a parcel from your store arrives. Very easy shopping and ordering.

— Robert P from Okotoks, Alberta

A fantastic store that I wish was on the eastern side of the continent. I've been very happy with my multiple orders -- my job takes me to Switzerland several times a year and Eurorail Hobbies' selection and pricing matches and often surpasses what I find in the shops I visit there...

— SM S from Virginia

Hi All I want to emphasize the excellent service I have received from your company and of course your employees. Starting from mail correspondence, ordering, delivering and so on. I don’t do this very often, but here it is a must !! Well done. If it would not be so far away from my home you would be my favorite store for railways. Kind regards Artur

— Artur M from Switzerland

Wow! What great site! The layout is very aesthetically pleasing, the search function works very well, and there are pictures (and large ones at that!) of most items. I love how the shopping cart actually shows the pictures of what is in it - I hate how Walther's shopping cart doesn't - this is a great feature to remind you what is actually in the cart. I haven't shopped with Euro Rail Hobbies before, but if the service is anything like how the website is, I anticipate to be impressed. I am glad I remembered having stumbled upon this site years ago. The prices are phenomenal and I just saved a ton buying through this site over Walthers. I hope to continue doing business with Euro Rail Hobbies in the future (provided I have a good experience with my current order - and I am confident I will). Hooray for Canadian model railroad suppliers!

— Jeffrey K from Saskatoon, Saskatchewan
Spring in Germany