This is the fourth order I have made with your shop this year, and I have always been exceptionally pleased with your prompt service and the fact that you test each locomotive before shipping! Your web site is great- kept up to date and I like the "live " inventory of the items available-I don't have to guess if anything is in stock or not! Gratefully, Doug Gainer

Good to know there is a place where I always find what I am looking for. Thank you!

A fantastic way to shop for all your modeling needs.. Fantastic communicators and fast postage..a real pleasure to do business with this company.

Great selection and prices. best place to shop on this side of the pond.

Walter and his staff are absolutely top notch in every way. They are always courteous and so, so helpful. As a newbie in this hobby, I really "lucked out" in finding Euro Rail Hobbies. The only place I will ever order from, and I can't wait until I can get some time to visit the store personally!

I again want to thank all of you at Euro Rail Hobbies for your outstanding service-always getting the orders correct, always packaged for damage free shipment and promptly shipping the orders. I especially appreciate the helpful advice and testing of all locomotives before they ship to be sure they operated properly. I have also received easy to understand answers, and patience from Walter regarding how to operate my Mobile Station and other equipment- answers that I honestly could not grasp from the instruction manuals. This is one of the many reasons that working with a "brick & mortar" store versus a web site has. But each of the employees has always been very courteous no matter what the question is. Walter has been a real source of knowledgeable advice and suggestions. Their store and service is outstanding! Thanks again! Doug Gainer

I found your website very easy to understand and move around. After placing my order the staff contacted me and assisted with resolving some minor issues. They were patient and very professional. A big high five!

According to my records, I've been a customer of Euro Rail Hobbies for more than a decade. It was Walter who introduced me to Maerklin Digital back in 2002 when I bought the handsome Bavarian mallet BR 96 in ochre livery. Other locomotives were to follow; Viessmann catenary, building kits, trackage, electronics--and, gratefully, spare parts! Walter and his splendid crew can supply all the trains and accessories a model railroader could want. Like many in the hobby, I roam about websites, and have had other sources before I discovered EuroRail Hobbies, but for me ERH is the very best in service, in giving advice--and in price, even with the international transaction fee the banks tack on. The website is superb, and I visit it regularly. What it comes down to is trust--Walter Menzel, family and crew, are merchants and human beings you can trust.

For many years I have ordered from Walter and Jan and never had an issue with packing and delivery. All the items ordered that where present at the store, where shipped within days. Some back ordered items took a long time due to factory delays. That is not ERH's fault. I have been very pleased with ERH customer relations. They also research technical issues when needed and contact the factories directly when necessary. Great people for a great hobby.

It seems I'm not the only Australian resident who has found your site - and it's quality. Originally from the UK, it is nice to have finally found an outlet for all things European. Fantastic, easy to use site. Thanks for being there!