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Our Guestbook Comments

Welcome to our guestbook. We welcome all comments from visitors to our site and our customers. Please do not use this the guestbook to ask questions about our products or services. For those inquiries, please see our contact us page.

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Thank you for bringing some fantastic European lines to North America! I feel like a kid at Christmas every time a parcel from your store arrives. Very easy shopping and ordering.

— Robert P from Okotoks, Alberta

Su sitio web es excelente y muy amigable.- No he visto otro de la calidad del vuestro.- La atencin de los pedidos es de primera.- or This Web site is excellent and very friendly. - I have not seen another one of the quality of yours. - The attention of the orders is first class.

— Arturo S O from Chile

This is the fourth order I have made with your shop this year, and I have always been exceptionally pleased with your prompt service and the fact that you test each locomotive before shipping! Your web site is great- kept up to date and I like the "live " inventory of the items available-I don't have to guess if anything is in stock or not! Gratefully, Doug Gainer

— Douglas G from Bourbonnais Il

EVERYTHING about Euro Rail Hobbies is worthy of praise. The web store is easy to use, and the prices are the best around! Thanks to all at the store for such friendly and helpful customer service!

— Matt F from Oakland, California, USA

Modelling my European rail road is greatly helped by European Hobbies of Langley BC. Excellent website. Many Thanks!

— Roeland L from Halifax Nova Scotia

I model European N guage and have just received my latest order in perfect condition as always. It takes no more than 6 days for my orders to arrive here in Melbourne. I can highly recommend Euro Rail Hobbies for excellent service not only for the models but also for sorting out my email issues. Thanks everyone! If you are looking for European rail models then I do not think that there is any better place than ERH. Back to surfing the site - something that I do almost every day. I will order some more soon.

— Ray R from Melbourne Australia

I was needing some scenery materials and trees for my N scale layout ,as getting them locally is hit and miss and many of the ones I`ve seen online are either kinda poor in quality or very expensive. I was on one of the Euro sites (Busch perhaps) and Euro Rail Hobbies came up in the dealer section ,so I decided to have a look. Well.....am I ever glad I did, as I found exactly what I was looking for as well as N scale vehicles and Preiser figures...BONUS !!! I placed my order via the website and 4 days later my doorbell rang ,it was the mailman with a nice large box in hand !!! I was absolutely shocked that my order had already arrived from BC to MB..WOW ! All my order was in place,well packed and in perfect shape. If a company wants my business and money ,all they have to do is follow the model EuroRailHobbies has set forth ,as they obviously know what customer service is all about as well as I was contacted about the progress of my order. I also love the way they have their website set up,it makes it so absolutely easy to see what they have in each category and order.They also seem to have real time inventory status and tell you if items are backordered.I also like their log in feature to tell you order status etc. I noticed they have a lot of items on back order that can be ordered for customers ,I will have to confirm this on my next order,as there were some items I wanted. All in all ,it sure is nice to have a company located in Canada that I can order from, as I sometimes need to order from the USA ,and although I realize prices are in US dollars at Euro Rail Hobbies ,shipping and sometimes customs and long wait times can add up very very quickly when ordering from the US. So I don`t mind paying in US, as I know that`s the price of doing business when dealing with European companies and the Euro dollar. So, after this long winded write up ,I just want to conclude by saying I will be ordering from this fine company again, as I have the most confidence in the way they do things and treat their customers. I must say though, it`s probably a good thing I model in North American N scale locomotives and rolling stock, as I would probably go broke if they stocked those items...LOL Keep up the great work Euro Rail Hobbies !! Sincerely Paul T

— Paul T from Winnipeg,Manitoba

I found Walter and Diane while searching the web for European N scale. No need to look any further. Excellent range of products and service. Great prices. My second order has arrived in perfect condition due to first class packaging. This site is #1 for me.

— Ray R from Melbourne Australia

I model Dutch prototype in N-Scale. Not exactly a huge market. EuroRailHobbies had the last 6400-class diesel in Railion colors. And it was 1 1/2 weeks before Christmas. Not only did they call me to confirm the shipping method (and how to get it to me before the holiday), I received it a day and a half later - from the other coast and another country... I would highly recommend EuroRailHobbies to anyone modeling European railroading!

— Smits from Upstate NY, USA

I am a conservative Marklin H/O modelist. My interest in this extent goes back to early 1960s. I am building a well detailed major new layout. I have made several purchases from Euro Rail Hobbies & More, Inc. Mr. Walter Menzel and his colleagues have always been competent and helpful. The website, a successfully conceived and implemented job, is uncommonly user friendly, efficient, and secure. All my orders have been professionally processed and arrived in time. The amounts due for the goods and services obtained have always been acceptable (hope never changes) and precise values. After all, I consequently am pleased to thank Mr. Walter Menzel and his colleagues for all. I will continue to place new orders as needs arise and certainly recommend Euro Rail Hobbies & More, Inc. to the interested parties.

— Mehmet C C from Istanbul, TR
Spring in Germany